Key facts: Questions for a Contractor
- Licensing varies by state.
- Oregon offers a public license search.[1]
- Never sign a blank work order.
On the call
- Are you licensed where this applies, and insured?
- Do you follow the S500 standard?
- Will I get daily moisture readings?
- Who rebuilds after drying?
- What will you document for my insurer?
Questions for a Contractor: what to look for

Red flags
Be wary of pressure to sign at the door, of assignment forms you do not understand, or of anyone who declares the job dry without readings.
How our referral works
When you call the number shown for your area, your call connects to an independent contractor, who speaks with you on that same call. We do not employ them or supervise their work. Please ask them directly about licensing, insurance and any guarantees, and check the answers. You are free to decide not to hire them.
Before you sign
Read the work authorization, and find out whether it assigns your insurance benefits to the contractor. Ask for a written scope. Make sure you know who the job's point of contact is, and how changes are approved. You can usually check licensing with your state or local agency, though the requirements differ from place to place.
Questions
Questions about questions for a contractor
Does Water Damage First do the work?
No. We connect your call to an independent local contractor, and you decide whether to hire them.

