Key facts: Flood vs Water Damage Insurance
Common sources and coverage
| Source | Often handled by |
|---|---|
| Burst pipe | Homeowners |
| River or surge | Flood policy |
| Wind-opened roof | Homeowners or wind policy |
| Sewer backup | Endorsement |
| Slow leak | Often excluded |
Flood vs Water Damage Insurance: what to look for

Build your file
- Photos before cleanup
- A room-by-room list of items
- Moisture logs and receipts
- A record of every call
Working with your adjuster
Report the loss early, ask for the claim number and the adjuster's name, and keep notes of every conversation. Be there for the visit if you can, and show your photos and moisture records. Your state insurance department can help if you run into problems. We do not give insurance advice, so treat this page as general information and read your own policy.
The key question: where did it come from?
Insurers usually ask whether water came from inside or arrived from outside and rose from the ground. A burst pipe is sudden and internal, so a homeowners policy will often respond. A river leaving its banks is outside water, which standard policies generally exclude. Roof leaks caused by storm wind may be covered as wind damage, even though the harm looks like water damage.
Questions
Questions about flood vs water damage insurance
Do you deal with insurers?
We connect your call to an independent contractor. Ask them what documentation they provide.

